On the day of an iPhone release, the order demand can be crushing. T-Mobile was ready. Learn why.
T-Mobile’s Brendan Aye, and James Webb, Cloud Foundry Platform Architect, and Principal Engineer for PaaS and IaaS, respectively, worked at the core of middleware complexity for one of the largest wireless carriers in North America. They landed a unique opportunity when senior leaders backed a proof of concept for Pivotal Cloud Foundry on a handful of customer production runs. That opened a path to automation, microservices, and unprecedented time-to-market and developer productivity. Where Apple, Sprint, and AT&T hit downtime walls during recent iPhone launches, T-Mobile was 100% available, tested, and ready.
“We’re not eliminating a job, we’re eliminating job functions… We’ve been able to transition historical ops roles into automated jobs across platforms, where operators can be redeployed to creating pipelines, °automated test suites, and getting better metrics — the team at T-Mobile is upskilling, no longer waking up at 2 in the morning to fix stuff.”
— Brendan Aye
Watch two seasoned operators recount how they recast a seven-month, 72-step coding march into a process and culture where operators enable developers to test, deploy, and send new apps to production in the same day. They cover maintaining velocity after addressing low hanging fruit, by scaling up around the platform; plans to explore PCF 2.0; and a consistent effort to educate and align stakeholders around doing the right thing.
Built to Adapt is at SpringOne Platform 2017 to talk to the people leading the world’s largest technological transformations — from challenges to trends, and insights to anecdotes. If you work in technology at any level, you’re going to want to hear from these innovators. Talks are hosted by Jeff Kelly and Ciara Byrne, journalists for Built to Adapt.
T-Mobile’s Same-Day Test, Deploy, and Production Transformation was originally published in Built to Adapt on Medium, where people are continuing the conversation by highlighting and responding to this story.
About the Author