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How Liberty Mutual made a culture of constant education central to its digital transformation
How Liberty Mutual made a culture of constant education central to its digital transformation

Insurance leader Liberty Mutual is building out its digital skillset by encouraging its employees to always...

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“Your IRS wait time is 3 hours.” Is lean possible in government?
“Your IRS wait time is 3 hours.” Is lean possible in government?

The story of how the IRS embraced Lean Startup practices and built an app citizens craved.