Preparing the Gap Inc. Ecommerce Platform for Traffic Surge During the Holiday Season

At Gap, retailers' peak season starts in October and goes until December 25th. Black Friday and CyberMonday are the highest traffic days. "Peak Preparation" is a multi-month process that culminates with holiday shopping. This is a multi-step, multi-focused team effort that includes: - Peak readiness- Capacity engineering- High-availability requirements and failover testing- Coordinate integrated load testing- Vendor dependencies management- Observability and readiness scoring We'll talk about the tight process that is executed at Gap, along with our partnership with VMware Tanzu, to achieve a constantly growing e-commerce business. You'll walk away with a strong understanding on what it takes to accomplish the processing of millions of transactions in the most seamless way possible. Anand Rao, Advisory Platform Architect at VMware Ram Kesavan, Senior Director, SRE/PaaS/API Platform at Gap, Inc