How do I change my personal profile and settings?

How do I change my password?

How do I change my billing information?

I have not yet received the Education Store account activation email. When will I receive the login email?

Who is eligible to take a certification exam?

Can I get certified without taking a training course?

How do I purchase a certification exam?

How can I register an individual for a public class?

How can I register more than one person for a public class?

Which payment methods do you accept for public classes and certification exams?

Which payment methods do you accept for private, onsite training in North America?

Which payment methods do you accept private, onsite training outside of North America?

Can I swap / change enrollments with a different student?

What can I expect from an onsite class?

What is a typical class size?

Where can I find pricing for private training classes?

Where can I find details about a specific class?

I already have an Education account. Why am I being prompted to create a new one?

I just created a new account, but I don't see any of my materials or account history.

I now have two Education accounts. What should I do?

I’m having trouble creating an account in order to access my student materials.

Where can I find a list of your courses?

How can I access my student materials? Can I download the student materials to my computer/device?

Are food and drinks allowed during exams?

Can I record the training?

Can I share the materials with someone else?

What is your cancellation policy for classes?

What is your cancellation policy for classes?

What are the prerequisites to take one of your courses?