Global Support Contacts

For help with sales, partnerships, press/analyst, services, training, job opportunities, OSS support, Tanzu Labs, or Pivotal Tracker, please visit the Contact page.

Pivotal’s support team is global. Technical support for Pivotal software subscribers is available 24x7x365 at Search for answers to your questions, read or join product discussions, or open support cases, online.

Technical Support Telephone Contact Information

Country Local Toll-free Tech Support Phone Numbers Additional Languages Available
United States and Canada +1-877-477-2269 is available from anywhere in the world, 24x7x365
This number is toll-free when dialed from within the US and Canada
Australia 1800 164 939
Brazil 0 800 892 2351
China 400 120 3358 8AM to 4PM Mon-Fri, DST;
9AM to 5PM Mon-Fri, non-DST months
France 800 90 34 69
Germany 800 1840221
India 000 80010 09235
Italy 800 871 569
Japan 0120914211 9AM to 5PM, Mon-Fri, DST;
10AM to 6PM during non-DST months
Mexico 800-266-5216
Spain 900 967 885
Switzerland 0800890735
UK 808 178 3015 9AM to 5PM Mon-Fri