Same Tanzu Greenplum software as on-premises or cloud installation
Secure Deployment with Product Review from Amazon
GP Browser included (Web based SQL Query Tool)
Optional Installer makes installing additional components such as MADlib and Command Center easy!
Self Healing automates node recovery without administrative intervention
Snapshot Utility automates instant and non-blocking database backups
Optimized Deployment for Performance using Best Practices
Development to Production Deployments via AWS Cloud Formation
PgBouncer Connection Pooler included and preconfigured
Upgrade Utility notifies and automates cluster upgrades
Disaster Recovery via copied Snapshots simplifies and reduces cost for a DR solution
Tanzu Greenplum on AWS BYOL
| Global, 24x7 support for Severity 1 issues | |
| Fast response times for critical issues | |
| Fast response times for critical issues | |
| Online access to documentation, technical resources, knowledge base and discussion forums | |
| Product updates and upgrades during the subscription period | |
| More details |
Details for Premium Support Services can be found here
Tanzu Greenplum on AWS Hourly
| Monday – Friday 6 a.m. to 6 p.m. local time zone | |
| Target Response time of 1 day | |
| Unlimited number of email-based support tickets | |
| Remote Support | |
| Online access to documentation, FAQs, technical resources, Knowledge Base and discussion forums | |
| Product updates and upgrades during the subscription period |
Details for On Demand Support Service can be found here