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Enlightning

Learn cloud concepts with Whitney and her lightboard ϟ

Trauma-Free Incident Management

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8:00 AM PST on Thursday, Nov 17, 2022

Trauma-Free Incident Management

Trauma-Free Incident Management

Nov 17, 2022

In this episode

As a developer, incidents are unavoidable. And the intense anxiety that they cause can feel as though they have taken years off of your life. But it doesn’t have to be that way. By employing a lightweight and proven process, incidents can instead be events with a reasonable level of stress. With this process, incidents can even improve team spirit, build trust in the organization, and lead to improvements.

Come join the discussion! Share your horror stories and we can all bond while we learn how we can do better the next time an incident occurs.

\(^-^)/

Guests

Mårten Rånge

Mårten Rånge

Mårten Rånge has 20+ years of experience working as a consultant, developer and architect of all things software. He has previously worked at companies like Microsoft, WCOM, Ericsson, and Schibsted, and he currently works at Contracting Works. Mårten has had a lot of opportunities to improve his incident management skills.

Hosts

Whitney Lee

Whitney Lee

Whitney is a full stack developer who enjoys understanding and using tools in the cloud native landscape. Creative and driven, Whitney recently pivoted from an art-related career to one in tech. She is active in the open source community, especially around CNCF projects focused on developer productivity. You can catch her lightboard streaming show ϟ Enlightning on Tanzu.TV. And not only does she rock at tech - she literally has toured playing in the band Mutual Benefit on keyboards and vocals.