Help the team understand how the primary persona interacts with all other personas
Stakeholders & project team members
This activity helps the team understand who the different groups of users are and what their relationships look like. The more interconnected users there are, the more useful this activity becomes.
After the goals for the project / consulting engagement have been covered, when the team is beginning to dive deeper into the details of the problem space
Draw the primary persona on the whiteboard
For each additional persona, draw:
Draw arrows connecting other personas that work with the primary persona
The team has a shared understanding of all the users, what they care about, and how they relate to one another