Provide valuable design feedback to a project team so they can determine if further effort is needed
Core team, stakeholders, other designers
It provides valuable design feedback to help the project team refine their solution. It helps the team find consensus when deciding what actions to take next. And it holds the whole team accountable for making design decisions.
Integrate design critiques into your workflow by having them regularly or whenever there is a need for feedback from the team. They are most helpful after a design artifact is created or iterated upon.
While the project team hangs up printouts of the design artifacts being critiqued, remind everyone that their job today is to help the project team find the challenges with their design, not the solutions, using language that is specific and kind.
Once everyone is settled, ask the project team the following questions and write each answer on the whiteboard for all to see:
Try to keep the project team from explaining too much. It can be a poor use of time and it robs everyone in the room of their fresh eyes. Some of the most useful feedback the team can get is “I don’t understand this” or “I didn’t see that.”
Once everyone understands the app being critiqued and the desired feedback, set a timer for 8 minutes of silent critique during which critiquers:
Be sure to find the good, too, so that positive aspects of the design are not later deleted because they weren’t commented on.
At the end of 8 minutes, ask critiquers to post their sticky notes to the appropriate screens
Scan the notes and open key topics for discussion, looking for patterns and areas that have a high number of comments. Be sure to mix in negative and positive comments as well as ask for expanded opinions from the group if a comment is unclear.
As the group discusses each topic, capture key actions/tasks on the whiteboard in order to move to the next topic
You know you’re done when all comments have been reviewed and all problems have been converted into tasks.
Regardless of how you decide to run your design critique, you should ensure that a room is booked and any supplies (such as sticky notes, sharpies, and tape) are available.
Discussing Design by Adam Conner and Aaron Irizarry