2x2 Prioritization

Prioritize options against 2 potentially contrasting criteria to identify the most important options to focus on now.

Phases

Scoping Kickoff Discovery Framing Inception Transition Modernization Delivery

Suggested Time

1+ hours

Participants

Core team, stakeholders, subject matter experts


Why do it?

This will benefit the team by building a shared understanding and alignment among a group of people in order to more easily determine how best to proceed.

When to do it?

Whenever the team has to decide the most important items to focus on when presented with multiple options and there are contrasting opinions on how to proceed.

What supplies are needed?

  • Whiteboard or digital version like Miro
  • Dry erase markers
  • Sticky-notes
  • Sharpies
  • Painter’s tape

How to use this method remotely?

There is currently a remote template available in Miro. Here you will find step instructions on how to conduct this practice remotely including general tips and info.

1. Open Miro. In the side menu, select 'Templates'

2. Search for "Tanzu" to see all, or 2. Search for "Tanzu" to see all, or click here to use this template

How to Use this Method

Sample Agenda & Prompts

  1. Preparation: As a group, agree on 2 relevant prioritization criteria.

    Examples: Impact vs. Likeliness, Value vs. Complexity, Risk vs. Ease of Mitigation

  2. Create 2 perpendicular intersecting axes and label each axis with one of the chosen criteria.

    Empty two by two grid

    Tip: Label the axes such that the top-right quadrant represents the most important/highest-priority. This is a convention that will make it easier when using this practice repeatedly.

  3. Start by selecting an option at random and place it near the center.

  4. Choose another option and, as a group, position it relative to other options on the grid, vertically and horizontally.

    Tip: Avoid placing any 2 options on the same row or column. Each option should be clearly placed in a unique horizontal and vertical position on each axis to avoid any ambiguity.

  5. Repeat step 4 until every option is positioned on the grid. The highest priority options should be in the top-right quadrant.

    Tip: If the options are weighted towards a particular half or quadrant, you can reposition the options so that roughly half are on either side of each axis. This will remove ambiguity and make it easier to make prioritization decisions.

    Populated two by two grid

Success/Expected Outcomes

You know you are done when your group has decided on an option (or options) to focus on.

Facilitator Notes & Tips

  • If there are too many priority solutions in the top right quadrant, re-draw the axes within that quadrant to further separate the solutions. Remember that this is possible because the axes are relative, not absolute. Keep adjusting until you land somewhere manageable.

    Re-drawn two by two axis grid

  • Too many options can make this practice more difficult and time consuming. If there are 20+ items, consider spending time removing options that are irrelevant to the criterion selected. Involve people who can evaluate against the chosen prioritization criteria (e.g. a Designer should speak to usability, while an engineer should speak to technical complexity).

  • Develop the prompt for the 2x2 before the X/Y axes. If the axes don’t resonate with the prompt, the group will struggle with placement and focus.

  • When choosing qualifiers for the X and Y axes, consider:

    • Choose a less debatable qualifier for the Y axis. A qualifier with a stronger yes/no statement will help people with initial placement and allow the group to disqualify items (get them below the X axis) with less debate.
    • You want debate to happen along the X axis, so choose a qualifier which leaves more room for debate.

Real World Examples

Two by two chart plotting problems by frequency and intensity

A group of people discusses priority in front of a whiteboard with two by two chart on it

Two by two chart with top problems prioritized

Digital two by two with prioritized solutions

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