Encourage always-on video, but make it optional; remember, in a remote setting, it’s OK to look away!
Creating virtual spaces
Set up dedicated meeting rooms for all meetings: IPM, retro, etc.
Set up dedicated meeting rooms for pairs (e.g., team-name-pair-1, team-name-pair-2, team-name-pms, etc.).
Set up personal meeting rooms so somebody can quickly talk to you even if you’re soloing.
Set up a Trello or Miro board where people can drag pictures of themselves and link to the room they’re in, so people who want to talk to you can find where you are, and jump into your Zoom just like they could walk over and talk to you.
Set up a shared calendar/social calendar.
Being kinder, more inclusive, and expressive
It costs nothing to be kind, even if you don’t believe someone deserves it.
Sharing praise creates a climate where feedback is viewed as a gift rather than an attack—say thanks!
👩🏻🏫 Use emoji or emoticons when chatting—they can be more inclusive when English isn’t the first language, and help convey tone, emphasis and emotion.
No egos! Don’t defend a point to win an argument or double-down on a mistake.
Assume positive intent. If a message feels like a slight, assume positive intent while asking for clarification.
Make the effort to get to know each other; building rapport enables trust.
It’s impossible to know everything; you can’t know how your words are interpreted without asking.
Schedule regular virtual coffee chats and happy hours.
Schedule 1:1s with team members.
Emphasize weekly retros as a way to continuously improve the way you work and get to know each other better.
Conduct monthly team health checks to focus on and track team happiness and productivity.