Tanzu Talk: Everything I know about platform operations and platform as a product

November 5, 2020

I don’t know. The title is pretty comprehensive. ---- Chapters 00:00 - Why “platform operations” is a new idea, how things are different. 02:03 - Benefits/drivers for platform operations: (1.) centralizing and standardizing is more efficient, better , and, (2.) fits with cloud native development desires. 04:00 - Surveys say platform operations works well. 06:18 - What the team does, their primary goals. 09:15 - When to start at platform ops team. 10:18 - What does the team "own.” 12:50 - Product management for developers. 16:42 - Starter platform product management questions. 19:53 - Long term commitments. 23:36 - Own the dev tools infrastructure. 26:42 - Scaling to the rest of the (large) organization: start small. 26:42 - Progress metrics, esp. financial/budget metrics. 28:43 - Plan for lots of consulting with developers 31:49 - Sidebar: Americans are cheap. 32:36 - Metrics: platform ROI. 34:02 - Metrics: business improvement & time-to-market. 36:00 - Attributes of platform ops staff. 36:30 - Skills gaps, you must train people. 38:14 - CTA. 40:44 - Bye, bye!

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