How VMware Tanzu Enhanced Humana's Medicare Digital Enrollment Experience
Humana is an American health insurance company based in Louisville, Kentucky. They work to improve healthcare and make it more accessible for the communities they serve. At VMworld 2021, Sarah Cooke, Product Lead at Humana’s Experience Center shared how the insurance company implemented VMware Tanzu solutions to build and expand their digital enrollment platform to optimize quality. Through their engagement with the Tanzu Labs team and with the launch of their new application, Humana has increased conversion rates year over year and now can detect, diagnose, and repair production issues in minutes, rather than days. By providing a modern, customer-centric digital enrollment experience, Humana is helping their members be more successful as they navigate the complexity of the Medicare system. To learn more about Humana’s Tanzu story, visit https://tanzu.vmware.com/customers/humana. For information about Tanzu Labs, visit https://tanzu.vmware.com/labs.