As the saying goes, before you judge or criticize someone (or a team), you should walk a mile in their shoes. In this week's episode, Dormain sits down with Adam Furtado (@AdamSFurtado), who recently went from leading product development teams at Kessel Run (a division of the United States Air Force), to walking a mile in the platform teams shoes.
What has he learned? Listen to hear about:
- How a product mindset and product management practices were needed to shift from firedrills to deliberate prioritization of work that gets delivered (read more about why you should treat platforms as a product)
- What Adam learned doing virtual Gemba Walks with engineering teams around unplanned work and capacity management
- How the Kanban and Extreme Programming (XP) techniques learned at VMware Pivotal Labs complimented SCRUM practices
- The value of explaining complex tech work in understandable ways (read more about communicating to developers about your platform)
- How shared rituals between platform and product dev teams are increasing internal customer interactions (watch Adam give a keynote at UXDX on cultural transformation efforts at the US Air Force)
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