How The Home Depot Became a Digital Powerhouse

To thrive in the dynamic retail sector, traditional retailers have to combine real-world and digital experiences to attract, delight, and retain customers. According to Forrester Research, the degree to which this type of omni-channel approach works depends on five key elements: strategy, culture, structure, talent, and technology. 

In this report, digital business strategy and customer experience executives can learn how The Home Depot embraced omni-channel from the top down to execute its digital transformation, and become a digital powerhouse. 

Read more

No Previous Articles

Next Video
Barbara Sanders at SpringOne Platform 2019
Barbara Sanders at SpringOne Platform 2019

SpringOne Platform 2019 - Day 2 Keynote Speakers: Barbara Sanders, The Home Depot Watch the presentations f...