How People and Data are Driving Digital Transformation at Discover Financial

Digital transformation is a people story. But you can't tell a digital transformation story without data. With the right metrics, you can use data to foster a culture of continuous learning and inspire your teams to do better every day. In this talk, Discover’s Ying Zhe will talk about: Organizational alignment: Bringing together employees with diverse skills and perspectives and building balanced teams Upskilling employees: Applying modern product development and engineering practices, fostering continuous learning, and unleashing organizational knowledge Metrics: Identifying the data that reveals value for customers and inspires your developers Relentless focus on process: Using data to refine process and operating model to perpetuate continuous improvement Learn more: https://pv.tl/2OZbK74 Speaker: Ying Zhe, Director New Account Acquisitions, Discover Financial Services Filmed at SpringOne Platform 2019 SlideShare: https://www.slideshare.net/Pivotal/how-people-and-data-are-driving-digital-transformation-at-discover-financial