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Cutting the Strings: Staying Lean in a SAFe Organization
The Scaled Agile Framework (SAFe) has become near-ubiquitous in large organizations, but lean practitioners often struggle with bureaucracy. Here is advice on how to work within SAFe.
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A Two-Tiered Approach to User Adoption, AKA the 'User Adoption Sandwich'
When building enterprise software, looking at user adoption from two perspectives helps ensure stakeholder buy-in and happy users.
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How to Write User Stories Without Users
We can still write valuable stories—we just have to reframe our idea of user value. And that means redefining our idea of a user.
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My All-Time Favorite Opening Question for User Interviews
Why the question "What do you love about your job?" is the best way to kick off a user interview.
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Metrics, Product Management, and You: Knowing You Did a Good Thing
Defining success metrics can be daunting for even experienced product managers. This post explains how one simple question ("How do we know we did a good thing?") can help you create better metrics.
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5 Conversations You Should Be Having About Your User Stories
If a story is a placeholder for a conversation, when does that conversation happen? Who has it? What do they talk about? Here are five moments engineering and product should be checking in with each.
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Confronting (and Embracing) Risk Aversion
Amanda White on approaches that work well for getting buy-in from people who are particularly risk-averse.
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