How The Home Depot Became a Digital Powerhouse

To thrive in the dynamic retail sector, traditional retailers have to combine real-world and digital experiences to attract, delight, and retain customers. According to Forrester Research, the degree to which this type of omni-channel approach works depends on five key elements: strategy, culture, structure, talent, and technology. 

In this report, digital business strategy and customer experience executives can learn how The Home Depot embraced omni-channel from the top down to execute its digital transformation, and become a digital powerhouse. 

Read more

Previous
Digital Business Requires an I&T Operating Model that Unlocks Value and Drives Revenue Growth
Digital Business Requires an I&T Operating Model that Unlocks Value and Drives Revenue Growth

Next
On-premises mission-critical workloads: Where do they go from here?
On-premises mission-critical workloads: Where do they go from here?