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Forrester Study Finds Modernizing Apps Improves Patient Experience

As the pandemic continues, gaining market share and reducing overhead costs—especially in the healthcare industry—isn’t just a short-term goal for many healthcare executives, it’s also become a long-term imperative. In fact, 92 percent of healthcare executives believe that improving their app portfolios will enhance their patient experience. That’s huge.

In this study from Forrester Consulting commissioned by VMware, we explore executive’s sentiment around the current state of their application portfolios, and how that influences their ability to create terrific customer—or in this case, patient—experiences.

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